Frequently Asked Questions
Q: What type of wedding music do you provide?
A: We offer live music services for guest arrival, wedding ceremonies, cocktail hours and receptions
Q: What instruments do you provide?
A: We primarily offer string ensembles (soloists, duos, trios, quartets, etc.) We also can offer trumpet, piano, harp or most other combinations that you may be seeking.
Q: What music styles and genres do you perform?
A: From Bach to Beyonce, we have you covered. We have an extensive classical repertoire, however, we most frequently booked for our impressive contemporary/modern list of songs. While our list is constantly growing, we have well over 500 songs to choose from.
Q: Can you provide music for multiple parts of the wedding day?
A: Absolutely! If you are getting married in a house of worship, we can perform there and then head over to your venue for cocktail hour and/or dinner.
Q: How far in advance should be book?
A: While we have booked out as far as 3-years in advance, most clients reach out 8-12 months before their event dates.
Q: What is your service area?
A: Long Island, New York City, The Hudson Valley, New Jersey, Connecticut, Vermont, Massachusetts, Florida, Texas and California.
Q: Can we request specific songs for key moments (first dance, processional, etc.)?
A: Absolutely! When you book, you will be granted access to your own personal, planning portal where music selections can be made using our online, interactive questionnaire.
Q: Will you meet with us before the wedding to discuss our vision?
A: Of course! You will receive unlimited consultations with our President & Artistic Director, Kim throughout the planning process.
Q: Can you learn new songs specifically for our wedding?
A: Yes! Depending on what you book, you will receive up to two arrangements as part of your package. Beyond those, we will definitely procure other arrangements or work with our arranger to have additional arrangements written as necessary for an additional fee.
Q: What equipment do you provide? (sound system, microphones, lighting)
A: We provide our iPads, instruments and stands. We do not require additional lighting. If you wish to have our sound amplified, we can recommend a few sound companies that we love and trust. We would be happy to partner with them if requested. We simply require adequate space (10’ x 10’ for a quartet) and armless chairs.
Q: How early do you arrive to set up?
A: We will arrive at least 30 minutes prior to your guest arrival time
Q: Will you coordinate with our other vendors (planner, venue coordinator)?
A: Absolutely! We will coordinate with your planner or venue coordinator in the weeks and days leading up to your wedding and will also check-in to review cues, etc. with them on the day of.
Q: What's your deposit and payment schedule?
A: A 30% non-refundable retainer and signed contract are required for booking. The remainder is broken up into two installments with the final payment being due one week prior to your event date. Our online portal allows you to set up automatic payments, so you never need to worry about missing a deadline.
Q: Do you have liability insurance?
A: Yes we do!
Q: Are there additional fees for travel, overtime, or extra equipment?
A: We include travel within a 50 mile radius of our office. Beyond 50 miles, a travel fee will be calculated based upon mileage (calculated at $0.70 per mile), gas, tolls, ferry fees and travel time as required.
